Appeal a decision

No decision produced by this hiring process — whether an automatic screening question, an AI-assisted screening chat, or a composite score — is final without a human able to review it on request.

If you believe a decision about your application was made in error, or you would like a person to review it, contact Megan Whitfield, HR at megan@thephoenixinsurance.com with your name and the email address you applied with. A person, not the automated system, will review your request.

If you need an accommodation to complete any part of the application or assessment, see the accommodation request page.